At The Pink’s Plumbers, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when using our website or services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information, including:

• Personal Information (when you fill out a form or contact us):

  • Full name

  • Email address

  • Phone number

  • Service address

  • Details of requested plumbing services

• Non-Personal Information (automatically collected through website usage):

  • Browser type

  • IP address

  • Device type

  • Pages visited

  • Time and date of visit

  • Referring website

We collect this information to improve user experience and provide you with relevant service responses.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and service requests

• Schedule and confirm appointments

• Improve our website and customer service

• Send service updates or promotional materials (with your consent)

• Maintain internal records

• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies, tags, or similar technologies to enhance user experience. These small files help us understand how visitors use the site and remember user preferences.

You may choose to disable cookies through your browser settings, but doing so may affect functionality.

4. Information Sharing

We only share personal data with third parties in the following cases:

• With your explicit consent

• With trusted service providers who help operate our business (e.g., website hosting, email delivery), bound by confidentiality agreements

• When required by law, legal process, or to protect our legal rights

5. Data Security

We take data security seriously and use reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.

Please note that no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content, privacy practices, or policies of any third-party websites. We encourage you to review their privacy policies before sharing your information.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn we have inadvertently collected such data, we will promptly delete it.

8. Your Rights and Choices

You may:

• Request access to the personal data we hold about you

• Ask us to correct or delete your information

• Opt out of marketing emails at any time

• Contact us with questions about how your information is used

To make a request, email us at: jordan@thepinksplumbers.com

9. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

The Pink’s Plumbers
📍 Serving Escondido, El Cajon, and surrounding areas
📧 Email: info@thepinksplumbers.com
📞 Phone: 415-250-5489